1. Identification of the Service Provider
Domain: flamencolacantaora.com
Company Name: Adela G. Torrejón Ruiz
VAT Number: 28627113W
Registered Address: C/ Albareda, 22
2. Use of the Web Sales Platform
Any person accessing and/or using this web sales platform automatically acquires the status of USER and, likewise, that of CLIENT, once they have made a purchase. Simply browsing and carrying out any transaction through this web sales platform implies acceptance of the General Terms and Conditions of Contracting reflected herein, which apply regardless of any general contracting conditions that may be mandatory under current legislation.
3.Purpose of the General Terms and Conditions of Contracting
This document aims to regulate and make known the general conditions for the purchase of tickets for TABLAO FLAMENCO LA CANTAORA through www.flamencolacantaora.com thereby complying with the provisions of Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE) and, in accordance with, also with what is established by Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws and Law 7/1996, of January 15, on Retail Trade Organization. The service of selling said tickets is subject to payment. However, mere access to the information contained on this website is not subject to any consideration. The owner and service provider reserves the right to modify any type of information that may appear on this website, without any obligation to notify or inform USERS of these obligations, with its publication on the web being deemed sufficient.
4.Ticket Purchase Process
To make a ticket purchase, the following steps must be followed: Select the type of experience you wish to purchase. Select the date and time of the visit. Select the rate and number of tickets. Enter contact details for the sending of the purchase confirmation and tickets to print at home or download on mobile. Proceed to formalize payment through the corresponding payment gateway.
5.Payment Methods
Credit card, Bizum (only for Spain) and We Pay are accepted as a means of payment for tickets.
6.Ticket Delivery
Upon completion of the purchase process, the CLIENT will receive a confirmation message to the provided contact address, along with the purchased tickets as an attached PDF file, for printing at home. A locator will also be sent. The CLIENT can also download the tickets to their mobile device. Both in the printable device and in the downloadable mobile device, a QR code is included which will be scanned to redeem the ticket.
7.Refunds and Changes
Once the ticket has been purchased, it will not be exchanged or refunded. Loss or misplacement, inability to attend on the scheduled date, or making an error when purchasing shall not constitute sufficient reasons for a refund. Only in the case of cancellation or closure, will the CLIENT have the right to a full refund of the purchased ticket amount, which will be made by the same means as the payment was made.
8. Invoicing
In accordance with the provisions of article 1 of Royal Decree 1619/2012, of November 30, which approves the Regulation governing invoicing obligations, the service provider will issue the corresponding purchase invoices for the tickets made available to the CLIENTS via email.
9. Entry Access
For admission, it will be necessary to always carry and present at the access point to the facilities, the corresponding ticket purchased through this web sales platform, properly printed or downloaded on the mobile phone, or obtained at the box office in advance. Admission is subject, in any case, to the condition that the ticket is complete and in good condition. TABLAO FLAMENCO LA CANTAORA reserves the right to cancel visits by CLIENTS without prior notice due to unforeseen circumstances of force majeure or the realization of official acts or other nature that cannot be postponed. In these cases, TABLAO FLAMENCO LA CANTAORA will refund the full price of the tickets, with the CLIENT waiving any other type of compensation for it. Likewise, TABLAO FLAMENCO LA CANTAORA reserves the right to deny admission to any person who exhibits inappropriate behavior or who incurs a serious and/or repeated breach of the internal rules and regulations of the facilities, which will be available to everyone in the access building. Therefore, the infringement of these internal rules and regulations or the commission by any CLIENT of acts that may cause harm, damage, offense, or danger to the safety of people or things, at the time of access or during their visit, will authorize their immediate expulsion, without entitlement to a refund of the ticket. The ticket purchased will only be valid for the selected day and time, being invalidated in any case for subsequent days.
- 9.1. Internal Rules and Regulations
Please maintain appropriate behavior and respect all usage rules. Admission rights reserved. Smoking and accessing the building with animals (except guide dogs) are prohibited. Taking photos with a tripod. Talking on the phone during the show. Minors must be accompanied by an adult who will expressly take responsibility for them during their stay. Taking photographs or videos
for any commercial use of images without the written consent of TABLAO FLAMENCO LA CANTAORA is not allowed. The availability of ticket purchases and special hours are at the discretion of TABLAO FLAMENCO LA CANTAORA, according to its needs. Each purchased ticket can only be used on the same day of purchase.
- 9.2 Special Access for Minors
Minors can only access the facilities accompanied by their mother, father, legal guardian/representative, or responsible adult.
10. Responsibility
The service provider disclaims any responsibility arising from the information published on this website, when such information may have been manipulated or introduced by a third party unrelated to it. The service provider does not guarantee the quality, accuracy, reliability, correctness, or morality of the data, programs, information, or opinions, regardless of their origin, that circulate through the networks that the USER may access, directly or indirectly, through links or in any other way, through this web platform. The USER assumes, therefore, under his/her sole responsibility, the consequences, damages, or actions that may arise from accessing such content as well as its reproduction or dissemination. The service provider shall not be liable for infringements by USERS affecting the rights of other USERS, including copyright, trademarks, patents, confidential information, and any other intellectual or industrial property rights. The service provider is also not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blogs, comments, social networks, or any other means that allow third parties to independently publish content on this web platform. The limitations of liability indicated shall not affect or prejudice the mandatory rights of the USER, according to the place of residence. However, the provider makes itself fully available to USERS and to the authorities and state security forces and bodies, to actively collaborate in the removal or blocking of all those digital contents that may affect or contravene national or international legislation, the rights of third parties, or public morality and order.
11. Intellectual and Industrial Property Rights
All content of this web sales platform, including, without limitation, texts, graphics, images, website design, and intellectual property rights, as well as all trademarks, trade names, or any other distinctive signs, are property of the service provider or its legitimate owners, with all rights reserved. Through these General Contracting Conditions, no intellectual or industrial property rights over TABLAO FLAMENCO LA CANTAORA or any of its component elements are assigned. In accordance with the provisions of article 32.1, second paragraph, of Royal Legislative Decree 1/1996, of April 12, which approves the revised text of the Intellectual Property Law, the reproduction, distribution, and public communication, including its modality of making available, of all or part of the contents of this website, for commercial purposes, on any support and by any technical means, without the prior written authorization of the service provider, is expressly prohibited. Any unauthorized use previously by the service provider will be considered a serious breach of intellectual or industrial property rights. Designs, logos, text, and/or graphics not
belonging to the service provider and that may appear on this website belong to their respective owners, who are solely responsible for any possible controversy arising from them.
The USER acknowledges that the reproduction, modification, distribution, commercialization, decompilation, disassembly, use of reverse engineering techniques or any other means to obtain the source code of the bar, transformation, or publication of any result of unauthorized reference tests of any of the elements and utilities integrated within this web platform constitutes an infringement of intellectual property rights, and therefore undertakes not to perform any of the mentioned actions.
The USER expressly undertakes to:
- Not to remove or alter any distinctive sign used as a trademark or trade name (graphic, logo, etc.), element protected by copyright or other notices, legends, symbols, or labels appearing on this website.
- Use the information obtained from this web platform for its own needs and not directly or indirectly exploit the services accessed through it commercially.
• Refrain from causing, by using this website, destruction, alteration, disabling of data, programs, or electronic documents belonging to the service provider or third parties, as well as introducing or spreading programs, viruses, applets, Active X controls, or any instrument or physical or electronic device that causes or is likely to cause damage or alterations to the network, the system, or third-party equipment.
12. Social Networks
The presence and dissemination, on Facebook, Twitter, Instagram, Youtube, LinkedIn, Pinterest, Snapchat, or any others that exist or may arise in the future, will be managed solely by the service provider. Accessing and using these platforms requires acceptance of the respective general conditions of each platform and is governed by the rules and privacy policy detailed below:
The profiles on the aforementioned social platforms are merely spaces for sharing, knowledge, and dissemination of exhibitions, shows, workshops, and various activities held at their facilities.
Followers of each profile are obliged to use each platform correctly, to comply with its specific rules, as well as those detailed here.
TABLAO FLAMENCO LA CANTAORA is not responsible for the content published by users, nor does it identify with any of the opinions they publish on the profiles of the mentioned platforms. In any case, the venue reserves the right to hide or block users and comments:
- of an advertising and/or spam nature unrelated to the theme of the Tablao’s social media publications
- that insult, belittle, threaten, or in any way may offend sensibilities; or
- that, in any other way, constitute breaches of any current regulations.
- The content published on the networks will be authored and owned by TABLAO FLAMENCO LA CANTAORA or by third parties who have freely published such content on the mentioned networks (including photographs and videos) and who have previously authorized TABLAO
FLAMENCO LA CANTAORA to share, disseminate, and/or republish them on its profiles. The authorship of such content belonging to third parties will always be recognized.
- If the author of certain content wishes to remove it from the profiles, such right will be respected, and it must be exercised by notice via online private messaging or through the social network itself.
13. Privacy Policy
TABLAO FLAMENCO LA CANTAORA guarantees full compliance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 on Personal Data Protection in the processing of personal data collected in the ticket acquisition and purchase process. The rights of access, rectification, erasure, and limitation of processing are recognized in the terms provided in the Privacy Policy.
14. Applicable Law
These General Contracting Conditions are subject to Spanish legislation. Except in cases of consumers and users or where the jurisdiction is determined by imperative legal provisions, USERS and the service provider submit, with express waiver of any other jurisdiction that may correspond to them, to the Courts and Tribunals of Seville for the resolution of all conflicts arising from or related to these General Contracting Conditions. If any clause included in these General Contracting Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision or the part thereof that is null or ineffective, with the General Contracting Conditions remaining in force in all other respects, and said provision or the part thereof affected shall be deemed not to have been included.
15. Contact Us
To express any doubts, inquiries, suggestions, or claims regarding these General Contracting Conditions, you can write to us at marketing@flamencolacantaora.com , through which we will try to assist you in the best and fastest possible way.
